Setting up your Huggg account
Managing your users
- How do I add team members?
- What's the best way to train my team on Huggg?
- How do I create a subteam?
- How do I transfer funds from one subteam to another?
- Can we have more than one team admin?
- How do I make someone else the team admin?
Sending gifts or vouchers
- How to send with Huggg
- How to customise gifting options
- How to send Hugggs via Email
- How to send Hugggs via SMS
- How to send Hugggs using individual links
- How to use Group links
Managing funds
- Pro-forma invoice and remittance advice
- How do I top up my account?
- Where do I find the HG reference?
- Can I top up via invoice/over the phone?
- Can I be refunded if the voucher has not been redeemed?
- Where can I find my receipt?
Tracking Huggg links
Other
- How to videos (free plan)
- How to videos (paid plans)
- The Help Centre did not answer my query
- I've forgotten/need to change my password
- Access to Caffè Nero & Greggs products
- What should I do if I have a supply suggestion?